Help after your purchase

Returns & refunds.

Start with a conversation

If there is an issue with your order, call +91 8085056985 with your order number and a description of the problem. Contact us before sending an item back so we can explain the appropriate next steps.

Wrong, damaged or defective items

Please report the issue promptly and keep the item, original packaging and proof of purchase. Photographs of the item and packaging can help us assess the concern. We will review the details and explain the available resolution.

Size or preference changes

Contact us to check whether a return or exchange is available for your particular item. Keep footwear unworn, clean and in its original packaging while you await instructions. Eligibility depends on the item, condition and applicable order terms.

Return instructions

Do not send a return to our company address without instructions. We will confirm the appropriate return method and any applicable shipping arrangements after reviewing your request.

Refunds

When a refund is approved, we will confirm the amount, method and expected processing details. The time taken for funds to appear can depend on the payment provider or bank.

Cancellations

Contact us as soon as possible to request cancellation. Whether cancellation is possible depends on whether the order has already been processed or dispatched.

Nothing in this policy limits any rights available to you under applicable law.