At Trendy Footwear, we prioritize ensuring that our customers have a satisfactory experience. To facilitate this, we maintain a flexible return policy. Here are the details:

Contact us within 15 days of receiving your order, providing us with your order number and the reason for your return.

Ensure that the item is returned in its original condition, with all tags and packaging intact.

Once we receive and inspect your return, you will receive an email confirmation once your return is completed.

At Trendy Footwear, we understand the importance of finding the perfect fit, especially with custom orders. We strive to deliver your dream shoes on the first attempt, ensuring they fit you perfectly. Here’s what you need to know:

Contact us within 15 days of receiving your order, providing us with your order number and the size or color you would like to exchange for.

Ensure that the item is returned in its original condition, with all tags and packaging intact.

We will ship the new item to you at no additional charge.

If you need to return a product to Trendy Footwear, please follow these guidelines:

Contact our customer support team within 15 days of receiving your order to initiate the return process. You can reach us at [support@trendyfootwear.com].

Carefully package the item, ensuring it is in its original condition with all tags and packaging intact.

You will be responsible for paying the shipping costs for returning the item. Please use a trackable shipping service, as we cannot be held responsible for lost or damaged returns.

Once we receive and inspect the returned item, we will process your request within 10 business days.

Custom-made items

Items that have been used or damaged

Items that have been opened or tampered with

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